Servicing, maintenance and car accidents

You should follow your vehicle's maintenance / servicing schedule to protect your car and keep you safe on the road. Your logbook or owner's manual will detail when your car service's are due and you may need to keep up to date with this to maintain your warranty, if applicable.

Servicing and maintenance

You might be able to maintain certain aspects of your car yourself by reading the owner's manual, learning how to check the levels and fill up the fluids when required. This includes knowing the location of the engine oil dipstick, automatic transmission fluid dipstick, radiator coolant, power steering fluid, brake and clutch fluid, windscreen washer reservoir

and the air conditioning reservoir. You can also check your tyre pressure at your local service station and inflate your tyres with air as per your owner's manual. There are some courses online that may provide you with more detail on how to look after your car.

There are several things that you can do to help you prepare for unknown events. This includes:

Having jumper leads available in your car if you breakdown
Having a jack, a spare tyre and learning how to change a flat tyre
Consider purchasing roadside assistance.

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Car accidents

It is a good idea to have comprehensive car insurance in case you have a car accident, which will cover both yours and the other person's car.

If you have an accident, it is important that you do the following as some of this information may be needed if you lodge a claim with your car insurance company.

Take a photo of the other person's drivers license or take down their name, address and drivers license number
Ask the other driver for their phone number
Ask the other driver for details of their car insurance and who it is with (both third party (CTP) and comprehensive car insurance)
Write down the car make, model and registration plate number for the other vehicle
Make a note or take pictures of the damage caused to both of the vehicles involved in the accident
Arrange a tow truck and call 000 depending on the damage and injuries sustained
Write down the details of any witnesses who saw the accident occur
Let your car insurance company know of the accident and lodge a claim so your car can get fixed.

Servicing, maintenance and car accidents

Servicing and maintenance

and the air conditioning reservoir. You can also check your tyre pressure at your local service station and inflate your tyres with air as per your owner's manual. There are some courses online that may provide you with more detail on how to look after your car.

​

There are several things that you can do to help you prepare for unknown events. This includes:

Having jumper leads available in your car if you breakdown

Having a jack, a spare tyre and learning how to change a flat tyre

Consider purchasing roadside assistance.

Car accidents

It is a good idea to have comprehensive car insurance in case you have a car accident, which will cover both yours and the other person's car.

​

If you have an accident, it is important that you do the following as some of this information may be needed if you lodge a claim with your car insurance company.

Take a photo of the other person's drivers license or take down their name, address and drivers license number

Ask the other driver for their phone number

Ask the other driver for details of their car insurance and who it is with (both third party (CTP) and comprehensive car insurance)

Write down the car make, model and registration plate number for the other vehicle

Make a note or take pictures of the damage caused to both of the vehicles involved in the accident

Arrange a tow truck and call 000 depending on the damage and injuries sustained

Write down the details of any witnesses who saw the accident occur

Let your car insurance company know of the accident and lodge a claim so your car can get fixed.

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